Trench coat long à ceinture beige

Je n’est pas reçu ma commande de 76€

Jolie correspond aux photos

Hi,
Sorry I can’t speak French so I will write this in English. I bought this coat online and had it delivered in store. On my receipt I received, it said directly under my product that I could refund this item onto my card within 10 days. So, on the forth day I went into store to return it. However, despite the receipt clearly saying I could have it refunded back onto my card, I was informed that I could not return the item as it was a sale item?? She told me I could only receive an exchange. On the website this policy was not stated of this rule AND my receipt FOR THIS PRODUCT literally said I could return within 10 days to my card? This makes no sense to me. I took it to the store I bought it from, and exchange for other products not by my choice but of not wanting to lose my money. If this is the policy then that is ok but you should not write on a receipt that I could get a full refund when I am unable to??? This is misleading and against consumer law.

❤️

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